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Who can benefit from this Hosted Phone System Service?
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Integrated Voice & Data Services
Our Vision:- To become the leading Hosted Application Service Provider (HASP) of applications that integrate voice and data.
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SednaVoice Services
- Hosted PBX
- Phone lines via existing broadband
- Conference
- Virtual numbers
- Fax-to-Email
- Follow-me
- Voicemail
- Long distance termination
- Customized commercial VoIP application
- Telecom consultation for VoIP migration
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Hosted PBX
Google Definition : A hosted PBX system delivers PBX functionality as a service, available over the Public Service Telephone Network (PSTN) and/or the internet. The first hosted PBX was introduced to the market in late 1997 by Virtual PBX. Instead of buying PBX equipment, users contract for PBX services from a hosted PBX service provider, a particular type of Application Service Provider (ASP). The first hosted PBX service was very feature-rich compared to most premise-based systems of the time.
Why Hosted PBX is better for your business?
- Reduce costs
- No up front hardware costs
- Self manageable (you can manage it yourself). Save on technician fees
- Get a professional presence.
- Automated greeting with call director
- Distribute your workforce
- Hosted means you can receive calls anywhere in the world to your extension as soon as you are
- connected to the internet
- Pay as you grow for telephony services
- Expansion is painless, no unnecessary hardware costs.
- Interconnecting Branch offices
- Hosted PBX can cover all your branches, centralizing the telephone system
Whether you have a small or medium sized company in one location, or are a large company with multiple locations, you can enhance your employees' productivity, save time, and save money by using the same data network infrastructure for voice.
Our packages includes features to accomodate all business requirements. For example, under one central PBX, you can reduce phone bills for inter-office calls; furthermore allowing a single administrator to handle moves, adds, and changes across the company and in offices around the country.
How can you benifit from the latest technological advancement?
- Home-based businesses that need an 800 phone number and voicemail answering service to handle incoming and off-hours calls.
- International and offshore businesses that would like to receive domestic voice messages and faxes via email.
- Canadian businesses as well as International businesses that would like to use unified messaging to receive voice and fax messages by email.
- Individuals interested in a personal 800 number with "follow me" phone service.
- Real Estate agents and other professionals requesting 800 numbers to buy or purchase for use as a virtual phone number.
- Small Offices that need a voice to email PBX for automated voice message delivery as part of a integrated toll free virtual office.
- Home Offices requiring follow-me 800 numbers for WAP, email and voicemail message deliver
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Hosted IP Centrex
Hosted IP Centrex is a robust, felxible, scalable and feature-rich VoIP service delivered from a fully hosted and managed platform, and SednaVoice also offers Manages IP PBX service, enabling customers to fully outsource the implementation and management of their premises-based IP telephony systems to SednaVoice. The full suite enables customers to benefit from VoIP technology no matter what your stage of IP transition.
The Business Case For VoIP
Benefits of VoIP
Where exactly do the benefits of VoIP for businesses lie? Much depends on your current situation, current voice requirements and future plans. These scenarios aim to highlight the various considerations:
1) Moving to a brand new office
Go with VoIP. It’s that simple. If you don’t have any pre-existing infrastructure to worry about, fitting up a new office is the perfect opportunity to implement VoIP, regardless of your voice requirements. Why? You’d have to fit out a network infrastructure anyway, no matter how basic. If you followed the traditional model of voice/network infrastructure, you’d have to cable everything up for network communications AND lay a separate run of cabling for voice communications. Not to mention the cost of either a dedicated line to the exchange, or a trunk line and local PBX. Consolidate and save.
2) Existing single office, low density, no PBX
This scenario fits the description of only the smallest of offices with perhaps only one incoming line, much like a residential connection. The benefits of VoIP here are not clear-cut. If you have an Internet connection, it would certainly be worth considering approaching the ISP to see what broadband VoIP deals they can offer. This would give you the flexibility to have multiple handsets on the one line or even a VoIP-capable mobile running off a wireless network. However the decision is more likely to be made on the grounds of functionality and consolidation rather than cost. The cost differential between traditional voice and VoIP is likely to be negligible.
3) Existing single office, local PBX, trunk to exchange
Are your current voice requirements being met? If so, stick with what you have for the time being until it’s time to upgrade, and then future-proof your requirements by spending the money on VoIP. Until that time it’s unlikely to be worth the cost. If you’re not satisfied with the current system and were looking at upgrading anyway, VoIP is definitely a good move. You’ll still need the trunk to the exchange for PSTN connection, but you’ll get the internal benefits of running VoIP.
4) More than one office, local PBX at each, multiple trunks
This is a scenario where VoIP truly shines. Each office has a requirement for a local PBX to minimise costs and meet internal voice requirements and as already mentioned, even a VoIP-enabled system eventually requires access to the PSTN. But what you can do is leverage off each office’s Internet connection to set up VPNs across the WAN links between each office, effectively making them part of the same network. Upgrade each office to VoIP, have one office hosting the trunk to the PSTN, and route all external calls through this one connection. Slash costs and make every employee’s extension effectively internal (free!). Even as a starter, you could keep the analogue handsets but get rid of the trunks.  |
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