Web callback is a feature that enables a consumer visiting your website to request company sales or service representative to call inorder to clarify or address any question or concerns.

It is imperative that you offer the potential customers or existing clients with an interface to reach the servicing department without have them having to pay long distance charges. This could be the edge that you need over your competition.

How it works?

• Place a control on your website for visitors to enter the number to be reached
• Once the number is entered and Call is clicked, the call will be placed to the configured number
  • First call will be to the company
  • Next the call will be to the customer

Note: If your phone system supports queues then callers will hold to be answered by the next available representative